Customer Service Assistant

Application Dates
Applications open
5 May 2021
Applications closing
29 Jun 2021
Opportunity Overview
Type Graduate Jobs (Full-time)
Location
Singapore
Start date
Academic requirements
Level of Study
Bachelor degree
Degree Accepted

Company Description

We’re on a mission to help move the businesses that move the world. With over 130 years’ experience, Toll Group, proudly part of Japan Post, operates an extensive global logistics network, covering road, air, sea and rail across 1,200 locations in more than 50 countries.
 
Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.
 

Job Description

  • Guide and train newly join staffs with correct procedure and ensure they are equipped with the tools and knowledge.
  • Check and manage Batam agent daily shipment forecast to ensure no missing of jobs.
  • Ensure all transhipment containers are planned to be import from Batam, to connect to Mother Vessel in PSA.
  • Supports the Executives to plan vessel loading, berthing and rescheduling.
  • Plan re-use of container trucking with sub-con to maximize revenue and minimize cost.
  • Perform order processing of customers receipt and issue orders according to Customers’ requirements and ensure data entries are accurate
  • Liaise with Customers on daily order requests (incoming and outgoing) and make delivery and collection arrangements
  • Liaise with the Singapore / Batam operations team on shipment status and trucking sub-con on shipment arrangement
  • Declare permit, Support planning of vessel
  • Carry out other Customer Service duties as assigned by the Manager / Supervisor.

Qualifications

  • NITEC with experience in Logistics /Supply Chain
  • Diploma in Logistics / Supply Chain 
Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.