Employment Type
Full-time
Application Dates
Open
Closing
Opportunity Overview
Type
Graduate Jobs
Salary
Competitive
Location
Singapore
Required Level of Study
Bachelor degree
Areas of Work
Accountancy and Financial Management
Banking and Financial Services
Engineering
HR and Recruitment
Science and Research
Degrees Accepted
E Engineering, Maths, IT & Computer Sciences
Maths, statistics & related

Regional Marketplace Operations - Data Analyst

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.

About the Team:

Shopee’s Regional Marketplace Operations department is constantly solving problems and introducing innovative solutions to improve platform usability and enhance end user experience for our buyers, sellers, and partners. 

Our teams sit at the core of our business and collaborate with various departments to manage end-to-end e-commerce processes, and design scalable solutions to create impact across multiple markets. To do so, we deep dive into the fundamentals of each aspect and drive strategic initiatives to sharpen our policy, processes and features for greater product and operational excellence. 

Regional Operations includes the teams of Customer Service, Payment, Listings, Seller Operations, Returns & Refunds, and Fraud.

 

WHERE YOU COME IN

We focus on building a strong culture of data-driven decision-making, and humanising big data sits at the heart of our strategic planning. As we continue to develop impactful solutions to power the success of our business, data-driven insights are our biggest ally in navigating the fast-changing technological landscape. 

We are looking for hands-on, motivated self-starters who are driven to leverage the power of using data to drive informed business decisions.

Job Description:

  • Deep dive into data to investigate trends, uncover insights, and explore new opportunities for our business growth.

  • Create data reports, visualisations, and meaningful analyses to support our business teams in making data-driven decisions.

  • Partner with internal stakeholders from cross-functional and products teams to capture business requirements, shape data, and set up processes to design and build reporting solutions.

  • Identify gaps and pioneer new ways to optimise our processes and improve data integrity.

  • Sharpen your skills continuously by staying up-to-date with existing and emerging business intelligence tools.

Requirements:

  • Strong interest to work with large data sets

  • Eagerness to make an impact with data-driven solutions 

  • Degree in STEM and related subjects with strong knowledge in Data Manipulation/Wrangling, Analytics, Statistics etc.

  • Strong foundation in data query/manipulation (e.g. SQL, Python) and Big Data technologies (e.g. Spark, PySpark)

  • Excellent communication and presentation skills to present insights clearly to different stakeholders

  • Proactiveness in discovering new ways of getting things done 

  • Curiosity and openness to new challenges that helps you grow beyond your role

  • Ability to thrive in a fast paced and collaborative environment