Job Description

Welcome to a career that offers countless opportunities, from travel and international placements, to exploring new cultures and emerging markets. With customers in over 150 countries and operations in 46, we can give you a wealth of global challenges and opportunities that you will transform into incredible achievements. Customer Management is all about building the kind of long-standing, close and productive relationships that our business has been built on. You will be handling - and delivering on - challenging and complex demands for customers around the world. And you will do that by listening carefully, thinking deeply and paying close attention to detail so we can deliver products and services that meet their needs to the letter.

The Programme

Our Customer Management & Services Graduate Development Programme is designed to give you an immersive, hand-on experience across a number of placements. Over three and a half years, you will undertake three six month attachments before spending two years in a role which will cover the full breadth of our Customer Management and Services activities.

What You Will Do

Our customer strategy is to deliver competitive advantage. Placing the customer at the heart of our organisation, you will listen to their needs and shape their requirements whilst relentlessly focusing on responsiveness and the delivery of our promises. Your placements might include services, sales support, marketing or business development - and at least one of them will be overseas. In each placement, you will work on real projects with real outcomes. So you could find yourself developing new marketing strategies, driving our growth through customer analysis, planning our sales activities or supporting, planning and scheduling our operations and services to meet customer commitments.

What You Will Get

  • Salaries vary by location
  • Paid holiday, including bank holidays (pro rata)
  • International environment
  • Great support from managers and peers
  • Leisure and social activities
  • Other rewards and benefits vary by location


We are looking for graduates with a natural flair for global business, great communication and influencing skills as well as an unswerving customer focus - you are someone who knows how to earn trust and inspire respect. In terms of your academic background, you'll either have or be on course for a 2:1 degree, or equivalent qualification. Inquisitive and resourceful, you'll also be overflowing with ideas about how we can do things even better.