Employment Type
Full-time
Application Dates
Open
Closing
Opportunity Overview
Type
Internships
Salary
Competitive
Location
Singapore
Required Level of Study
Diploma
Areas of Work
Logistics, Aviation, and Supply Chain
Management and Business
Degrees Accepted
F Finance, Accounting, Economics & Business Administration
Business & management
Logistics & transport

Repair Centre Intern

Getting onboard Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

Repair Center intern who will help in overseeing the repair center operations in APAC and will handle the RMA receiving.

Razer is looking for a Repair Center intern who will help in overseeing the repair center operations in APAC and will handle the RMA receiving. Likewise, the role will assist in forecasting and ordering of all necessary replacement parts, swap stock, and accessories needed to carry out day to day operations.   Work with cross functional teams across departments in order to consistently follow procedures, answer inquires completely and clearly and then provide feedback on reoccurring issues, causes of escalations, and offer remedies for improvement are the basics for the function.

  • Receive and troubleshoot Razer products from customer requesting RMA

  • Assist in management of spare parts inventory and allocation globally

  • Oversee timely repairs of blades and phones across Asia Pacific Region

  • Communicate with the repair centers about current stock and potential issues

  • Assist in ensuring that SLAs are met across all Repair Centers

  • Manage shipments of product replacement and spare parts within Asia Pacific

  • Assist in testing and troubleshooting of received RMA cases.

Pre-Requisites :

  • Diploma or equivalent work experience 

  • Data Entry background is preferred-but not required 

  • Attention to detail is critical 

  • Strong and proven problem-solving skills 

  • Ability to multitask – working on multiple cases at the same time 

  • Excellent organizational skills 

  • Must demonstrate the ability to prioritize tasks and work under strict timelines 

  • Able to excel and strive in a fast-paced environment 

  • Self-motivated and self-driven 

  • Excellent verbal and written communication skills and comprehension 

  • Solution oriented 

  • Process driven and dedicated to following and improving established policies and procedures 

  • Ability to critically think and analyze information on the fly 

  • Able to commit for a minimum of 6 months for optimal learning exposure

Are you game?