• Providing 2nd/3rd level support to Network Services
  • Problem resolution in customer network issues
  • Plan, implement, review and project manage network infrastructure projects and operations
  • Test, evaluate and recommend new networking products for customers
  • Review and continuously enhance existing network services
  • Improve network performance; optimize network usage and bandwidth usage and secure the core network
  • Optimize routing policies and capacity management to ensure minimal network latencies and outages
  • Secure network with relevant security policies
  • Responsive to solve network issues, on standby 24x7
  • Assist L1/L2 Engineers to handle customers’ issues directly
  • Recommend suitable and relevant solutions to solve customers’ issues
  • Provide maintenance support for all network infrastructure
  • Provide monthly network infrastructure performance review report and capacity planning recommendations
  • Ensure efficiency and effectiveness of the implemented solutions in meeting user’s requirements and work processes and procedures.
  • Ensure timeliness & quality of project delivery.
  • Structured cabling system implementation and cross connect provisioning.


  • Minimum Diploma or equivalent qualification
  • Rotating shift duty
  • In depth practical experience in LAN/WAN implementation which include router & switches setup and configuration.
  • Knowledge and experience with networking protocols, including BGP, VXLAN EVPN, OSPF, IOX-XR, NX-OS
  • Structured Network Infrastructure for Layer 2 & 3 support.
  • Certification in CCNA, CCNP is highly preferred
  • Working location : 1-Net (East) at Chai Chee / 1-Net (North) Woodlands