Welcome to Brighter!

Ready to be part of a company that is not only leading the market, but transforming in the most exciting way? In Singapore, we are a team of experts who believe in building brighter futures for our clients and community by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and wellbeing.

At Mercer, we walk the talk:

• Voted #1 HR Consulting Company globally
• Recognized as Asset Consultant of the Year for 4 consecutive years by Asia Asset Management
• Named Best Employee Engagement Consultancy and Best Corporate Wellness Provider by Human Resources Online
• Great Package and Recognition Programs
• Energetic & flexible environment surrounded by supportive colleagues

We take care of our people and we pride ourselves in our diverse and inclusive workforce with our “people first” culture. We make sure our people are continually learning and growing, providing them with outstanding career development, on-the-job learning opportunities and financial rewards. Most importantly, we are committed to making your journey with us meaningful and fun.

What can you expect?

• The Grow Boldly Management Associate Program is a newly developed program designed to support, develop and challenge you in preparation for your career progression within Mercer’s Employee Benefits Business
• Embark on a journey of growth as you undergo an exciting 2-year structured learning curriculum and gain valuable work experience from 3 exciting cross-functional job rotations: Consulting, Placement and Client Relationship Management (SME) teams
• Exposure to a wide range of learning opportunities to provide you with a solid foundation for your career development
• A strong support network across the business that is committed to helping you succeed and fulfil your potential

What is in it for you?

• Be part of a reputable and recognized brand in the consulting and employee benefits brokerage industry by working with and learning from industry leading experts in the field
• Unprecedented opportunity to meaningfully impact our clients and make a difference across the world and industries
• Access to colleague resource groups that provide mentorship and development opportunities to help you build a sense of connection and community throughout your career
• Generous leaves and opportunities to give back to the community in ways that are most meaningful to you

Client Relationship Management (SME)

The Mercer Singapore Client Relationship Management (SME) team focuses on client relationship and account management work. We pride ourselves on being client-centric and understanding the unique business needs of the growing SME demographic in Singapore. We aim to deliver best in class employee benefits and consulting solutions for all our clients.

We will count on you to:

• Conduct risk profile research through detailed analysis and formulate data-driven insights to strategize risk financing decisions
• Support client deliverables in insurance broking such as day-to-day account management and servicing, renewals, quotations and placements
• Participate in strategic meetings and prepare materials for presentations with client or carriers
• Identify potential risks by examining and monitoring the insurance market to keep up with changing trends
• Maintain fluency of Mercer’s various service offerings to provide customized solutions tailored to our clients’ needs
• Prepare quantitative analysis on premiums and claims to clients 
• Develop and maintain relationships with new and existing clients and be kept updated on client/carrier information.

What you need to have:

• Bachelor’s Degree from a recognized university. No experience is required
• Keen interest in field of employee benefits, risk management, or broader HR functions
• Outstanding analytical thinking and problem solving skills
• Excellent verbal and written communication skills
• Ability to prioritize and handle multiple tasks under tight deadlines and to work on a team
• Demonstrable ability or interest in data cleaning, analysis, and recordkeeping

What makes you stand out:

• Relentless curiosity to acquire new knowledge and skills
• Highly motivated and meticulous
• Adaptability to thrive in fast paced and complex environments;
• Ability to build relationships by communicating with team members
• A genuine interest in telling stories with data
• Advanced proficiency in data analysis methods and tools, including but not limited to Power Query, Microsoft Excel VBA, R, and Python

What happens at the end of the program?

When you have completed the program, your journey at Mercer has only just begun. This program gives you a solid foundation to continue to add value and grow professionally. By this stage, you would have developed strong relationships with colleagues and clients, which is the essence of the way we work. A career at Mercer is limitless with the potential for both local and international movements, continued investment and advancement.