IT Intern

Application Dates
Applications open
4 Oct 2019
Applications closing
31 Dec 2020
Opportunity Overview
Type Internships
Location
Singapore
Start date
Academic requirements
Level of Study
Bachelor degree
Degree Accepted

Your responsibilities
 

Information Technology

  • Attend to daily IT support issues which could be remotely resolved via his/her desk as well as go to the sites to resolve the issues
  • Provide helpdesk support to end users on IT problems encountered
  • Support & maintain the WAN/LAN network & equipment
  • Servers administration & PC troubleshooting on hardware & software
  • Co-ordinate IT hardware repairs & replacements & assist in software installation & deployment when required
  • Act as focal point for users & coordinate requests until resolution
  • Administration of IT assets & other documentation required for Regional IT or local IT
  • Maintain & support PABX System/Telecommunication requirements

Customer Service

  • To liaise with Customers directly as required 
  • To act in a professional manner at all times with customers
  • To manage customer complaints in a manner that provides explanations and puts customer at ease 
  • Take appropriate corrective action and/or notify relevant person and office to prevent a re-occurrence of customer complaints. 

QSHE

  • To observe all company quality & OHS requirements at all times.
  • To be aware of the responsibilities of employee’s in relation to OHS.
  • To follow all procedures and reporting requirements in relation to the company OHS policies and working instructions.
  • To report incidents and hazards as per the relevant working instruction

Your skills and experiences

  • Undergraduate in studies relating to Information Technology. 
  • Strong analytical and problem-solving skills. 
  • Independent learner who is able to thrive in a fast-paced, dynamic environment.
  • Good communication skills, both verbal and written.
  • Experience with Windows Support, Microsoft Servers and Microsoft Office Application Support.
  • Knowledge on Robotics Process Automation (RPA), or other Automation Tools will be a an added advantage.

Attend to daily IT support issues which could be remotely resolved via his/her desk as well as go to the sites to resolve the issues