Employment Type
Full-time
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Opportunity Overview
Type
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Salary
Competitive
Location
Singapore
Required Level of Study
Diploma
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MBA
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Senior Executive, Credit Control


Description

You will be part of the Credit Control team to manage the accounts receivables, debt analysis and collection from various channels.

Key responsibilities will include:

  • Carry out recovery activities with due diligence within prescribed payment terms to minimize delinquency and ensuring compliance with guidelines set by management
    • This includes calling on, emailing, faxing, or other communications requesting payment and resolving disputed transactions with policyholders
  • Negotiate payment on undisputed past due accounts
  • Monitor all accounts for possible bad debt write off
  • Prepare statement of accounts for agencies and monthly ageing reports
  • Communicate actively with the respective business department(s)
  • Review appeal cases and make recommendations to the Head of Section
  • Achieve productivity, efficiency and quality in recovery work done
  • Achieve customer service excellence and contribute towards the section's customer satisfaction rate target

Qualifications

  • Degree or Diploma in any discipline
  • Minimal 1 year of relevant experience in collection/recovery knowledge
  • Good knowledge in Ms Excel and Access
  • Good communication and interpersonal skills
  • Pleasant and positive personality, and a team player