Employment Type
Contract
Duration of work
10 months +
Application Dates
Open
Closing
Opportunity Overview
Type
Graduate Jobs
Salary
Competitive
Location
Singapore
Required Level of Study
Diploma
Areas of Work
Marketing, Advertising, and PR
Degrees Accepted
E Engineering, Maths, IT & Computer Sciences
Aerospace engineering & related
Chemical engineering & related
Civil engineering, construction & related
Computer science & IT
Electrical and electronic engineering & related
Environmental engineering & related
Information science
Manufacturing engineering & related
Maths, statistics & related
Mechanical engineering & related
Mining engineering
Petroleum engineering & related
Production engineering & related
F Finance, Accounting, Economics & Business Administration
Accounting, commerce & finance
Actuarial studies
Business & management
Economics & related
Human resources, recruitment & training
Leisure, hospitality, tourism & retail
Logistics & transport
Marketing, advertising & public relations
MBA
H Health & Medical Sciences
Dentistry & dental science
Food & nutrition
Medical sciences & related
Medicine
Nursing, midwifery & healthcare
Optical sciences
Pharmacy
Public health
H Humanities, Arts & Social Sciences
Art & design
Classics
Communication & media studies
English
History & archaeology
Humanities
Modern languages & linguistics
Performing arts & music
Philosophy
Politics & international relations
Public sector administration & management
Social science
Theology & comparative religion
L Law & Legal Studies
Law
Legal studies, justice & law enforcement
P Property & Built Environment
Architecture & town planning
Construction management, building & planning
Property, land & related
Quantity surveying
S Sciences
Agriculture, veterinary science & related
Biochemistry & related
Biology & related
Chemistry & related
Earth sciences
Environmental sciences
Geography
Material sciences
Physics & related
Psychology & behavioural sciences
Science & research
Sports science & human movement
T Teaching, Education & Human Welfare
Education
Social work, community care & counselling

Administrative Executive, Marketing (1-year Contract)

This is an opportunity to join a brand that has delivered consistent advertising and promotions campaigns that drive conversions and conversations while capturing the audience's attention in today's challenging world of communications. In addition to the marketing we do around our core insurance categories, we are also investing in digitalisation and constantly look at ways to strengthen the relationship between our customers and us through the use of the latest technological capabilities.

We're looking for an administrative executive to join the product marketing team in providing administrative support to marketing campaigns and consumer promotions. Product marketing plays a critical role in the Strategic Marketing team to drive product awareness, promotions, and excellent customer service and experience.

  • Primary liaison between customers and Income's Marketing team, assists with customer queries of the nature of complaints, promotion questions, re-issuing of gift letters, handling appeals queries
  • Complete responses to customers promptly in the given SLA
  • Letter tabulation and administrative
  • Raise appeals and re-issue letters daily
  • Completion of letter tabulation for marketing promotions
  • Manage and respond promptly to the queries pertaining to Income App, relating to sign-up, sync and rewards
  • Assist with UAT and troubleshooting for app enhancements and fixes
  • Managing and responding promptly to queries pertaining to customer engagement campaigns – such as Income Treats Lucky draw, online games, etc.
  • Coverage of administrative task when following admin staff is on leave

Qualifications

  • Diploma in any discipline
  • Experience handling customers queries via calls and emails
  • Proficient in Microsoft Office applications such as Excel, Word and PowerPoint
  • Highly organised, focused and able to work under tight timelines and pressure