Manager, Tenant Relations

Application Dates
Applications open
14 Jan 2021
Applications closing
31 Dec 2021
Opportunity Overview
Type Graduate Jobs (Full-time)
Location
Singapore
Start date
Academic requirements
Level of Study
Bachelor degree
Degree Accepted

About Us:

CapitaLand Limited (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered and listed in Singapore, it owns and manages a global portfolio worth about S$134.7 billion as at 30 June 2020. CapitaLand’s portfolio spans across diversified real estate classes which includes commercial, retail; business park, industrial and logistics; integrated development, urban development; as well as lodging and residential. With a presence across more than 220 cities in over 30 countries, the Group focuses on Singapore and China as its core markets, while it continues to expand in markets such as India, Vietnam, Australia, Europe and the USA.

The Job:

You will be part of the tenant relations team based at the assigned mall, responsible for building strong tenant relationship.  By engaging tenants on regular performance discussions, you gain deep understanding of customer needs, business direction and future growth plans with regards to retail space requirements. This position calls for someone with strong analytical, interpersonal and communication skills.
You will report to the Mall Centre Manager.

Responsibilities:

  • Maintain good landlord-tenant relationships.
  • Track and analyze the performance of tenants
  • Engage Tenants on performance discussion and opportunities for expansion
  • Conduct regular meetings with tenants to understand their business needs and directions
  • Liaise with tenants on complaints, operational feedback and leasing matters
  • Support the Central Leasing team in terms of lease management and administration
  • Ensure tenants adhere to the lease terms
  • Ensure property tax levied is in line with committed rentals
  • Analyze tenants’ sales data for reporting
  • Provide management, malls and other departments with relevant leasing reports when required
  • Assist CM/GM on yearly budgeting, forecast with respect to income arising from Leasing activities

Requirements:

  • Degree or Diploma in Estate Management, Business Administration, Marketing or equivalent
  • Minimum 2 years’ relevant experience in similar capacity in the retail industry for experienced candidates
  • Fresh graduates are welcome to apply
  • Strong interpersonal, communication and presentation skills
  • Possess positive disposition, resourcefulness and is a team player
  • Self-motivated and able to work under pressure with tight deadlines

Benefits:

  • Flexible benefits with comprehensive medical coverage for self and family
  • Training and development opportunities
  • Subsidised rates at Ascott serviced residences
  • Strong advocate of staff volunteerism
  • Wellness programmes
CapitaLand Limited (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered and listed in Singapore, it owns and manages a global portfolio worth about S$134.7 billion as at 30 June 2020. CapitaLand’s portfolio spans across diversified real estate classes which includes commercial, retail; business park, industrial and logistics; integrated development, urban development; as well as lodging and residential. With a presence across more than 220 cities in over 30 countries, the Group focuses on Singapore and China as its core markets, while it continues to expand in markets such as India, Vietnam, Australia, Europe and the USA.