Let Healthcare Teach You How to be a Manager

If you want to learn how to be a manager but aren’t sure where to start, consider the healthcare industry.
Gradsingapore Author Team
The gradsingapore Team

If you’re not in a medical, dentistry or nursing course, the thought of pursuing a career in the healthcare sector may have never crossed your mind. But with such a wide range of careers in management behind the scenes in both the public sector and private hospitals and clinics, you should not have an issue finding a position that suits you both in qualifications and in skills.

Estates and facilities

Involving anything to do with project management to building design and engineering as well as a hospital’s general appearance, this area of healthcare management is vital as it ensures the safety of healthcare buildings and the comfort of those utilising them.

However, graduates looking to enter need to showcase skills not just in project management, but communication and teamwork as well. On top of that, employers also keep an eye out for graduates able to pick up the relevant knowledge swiftly.

Finance and management

Dealing with audits, budgets and financial data, finance managers are the ones who make sure staff are paid correctly even as they balance the policy and financial demands of the institution with the needs of the staff and the patients.

Meanwhile, managers can be found in every level of healthcare, working with both clinical and non-clinical staff. Responsible for the commissioning and delivery of healthcare within Singapore’s three clusters, they take public expectations and advances in medical technology into account.

In this area, graduates need leadership qualities as well as skills in communication. Strategic awareness is a trait many employers search for, as is the ability to work in teams.

Human resources

Every sector has a human resources department, and the healthcare industry is no different. Here, you will need a good grasp of employment legislation in Singapore, and be in charge of recruiting and retaining employees on top of organising training and development sessions for them. However, you may also need to deal with formal complaints and disciplinary action, all while sustaining strong working relationships with staff.

Graduates will need a high level of organisation and interpersonal skills. Skills in negotiation are critical as well, as are diplomacy and tact.

Informatics

Information and communication technology is crucial to the healthcare industry, and as such, employers need specialists in this area to not only analyse and manage a wide array of data, but to improve patient experience as well as system efficiency. Graduates in this area are always in demand, and positions much like systems analysts and applications and systems developers are available.

Creative thinking and in-depth technical knowledge, or at least the capacity to pick it up quickly are some of the skills needed for this area, as are problem-solving and analytical skills.