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Ministry of Home Affairs: How to Get Hired
Jasmine gives advice on Ministry of Home Affairs's hiring criteria and qualities they look for in candidates.
What kinds of knowledge and skill sets do you look for in fresh graduate applicants?
We look for people who are thinkers so that they can join us to build our capabilities. We welcome graduates from any discipline because tertiary education, regardless of the area of study, will have equipped applicants with the critical thinking abilities that we are looking out for.
The ability to multi-task and juggle school work with an active co-curricular life would also be a good indicator of time management and stress-coping skills. More importantly, graduates must have the right values and attitudes to learn and constantly innovate. This will enable us to help them grow through our training and development opportunities.
Please describe the assessment process for fresh graduate applicants in your organisation.
All applicants may submit their applications online via www.careers.gov.sg. Shortlisted applicants will go through a panel interview, and depending on the nature of positions, we may administer a writing aptitude test.
For applicants interested in uniformed service, they will need to undergo a psychometric test and physical health checks prior to the interviews.
How much work experience would you expect a fresh graduate applicant to have?
We do not require fresh graduates to have any work experience, as we will provide training and development opportunities when they join us.
How do you identify culture fit during the recruitment process?
Our officers in the Home Team frequently work in collaboration with different departments in MHA, and even with different agencies across the Civil Service. Therefore, we look for certain qualities such as teamwork and interpersonal and communication skills in an applicant’s résumé and during our interview sessions.
What opportunities for pre-graduation work experience does your organisation provide for students?
The Ministry of Home Affairs works closely with the Public Service Division (PSD) to provide internship opportunities to local and overseas undergraduates each year. Interested applicants can check with the career office in their campus for these internship opportunities.
MHA will arrange a series of events to help our interns better appreciate the work and duties of our Home Team Officers. These activities will be separate from the tasks that interns are expected to deliver in the course of their internships. Through these programmes and deliverables, we hope that our interns will learn as much from their supervisors’ and colleagues’ experiences as possible.
What advice would you give to an applicant who does not possess the relevant academic qualifications?
In the Home Team, we welcome applicants with diverse educational backgrounds. We are committed to developing officers’ leadership potential and providing an environment where officers can grow both professionally and personally.
The Home Team will harness every opportunity to provide the best training for our officers to enhance their technical skills. Additionally, customized courses such as Command and Leadership courses and the Senior Command and Staff Courses are available for our officers.
Central Provident Fund Board: How to Get Hired
Please describe the assessment process for applicants to your organisation.
Interested applicants are to submit an online application via the CPF Board career portal (http://www.cpf.gov.sg/careers). Shortlisted candidates will be invited for an interview which will also include a situational writing test.
What are the skill sets you look for in fresh graduate applicants?
We are looking for suitable fresh graduate who possess good interpersonal and communication skills. Individual must be able to multi-task in a fast-paced environment, work independently and as a team player.
Please give us an example of a past year's case study/challenge that your organisation has used in your assessment process.
Candidates are required to complete a written test before they are interviewed. This is to assess candidate’s analytical and thinking abilities while performing under pressure. In some cases a psychometric test is administered to further suss out suitability for certain niche and skilled role.
Does your company have a structured graduate programme? If so, what advice would you give to graduates wanting to make the most of these programmes?
CPF Board offers a myriad of opportunities filled with invigorating challenges. We provide graduates with the perfect podium to positively impact the lives of Singaporeans. These include conceptualising and reviewing CPF policies so that Singaporeans can accumulate adequate CPF savings for their retirement, housing and healthcare needs, management of CPF schemes, building and maintaining IT systems which form the backbone of our operations, and corporate functions. An officer can look forward to seeking a broad career opportunities within the Board across 50 departments in various domains exposure and knowledge.
We have a CPFB Academy to provide quality training to meet the needs of CPFB’s unique business. Since the nature of the CPF business is so unique, the knowledge that we have is equally unique. The CPFB Academy develops, delivers and evaluates our own training curriculum, and the training is delivered by our in-house experts so that they can tailor their training to make sure it is relevant to your day-to-day work.
We have a structured leadership development programme to equip our leaders in leadership and people management skills to better enable them to lead teams effectively. The programmes cover a range of topics such as supervisory management skills, holding difficult conversations, enhancing your self-awareness, developing your staff and enhancing team effectiveness.
How do you identify culture fit during the recruitment process?
At CPF Board, we focus on customers and work as a team to deliver the best to our members for a secure retirement. We constantly improve the way we work and serve our members by equipping our staffs with the necessary skills, knowledge and attitude. During the interview, we will look out for candidates who is positive with good interpersonal and communication skills. Through the interview questions, we will be able to suss out candidates who exhibits team player qualities and a keenness to learn.
Please describe your company's culture in three words.
Care, Passion, Family