Job Purpose

To assist and supporting the agency administrative team in the daily operations and during peak with campaign launch

The Job

  • Manning of NBU counter and attending to life planners / intermediaries enquiries and acknowledgement of submission of documents.
  • Coordinate and collaborate with intermediaries and various internal departments to ensure daily work issues are resolve in order to provide appropriate and timely services to customers.
  • Updating and amendments of daily incoming documents.
  • To check the daily new submission cases in the system and route these cases to the underwriters for underwriting.
  • Handling of all cases from GE Brunei.
  • Registration of new cases submission into the system.
  • Processing of SRS/ CPF OA opening of account application forms.
  • Other administrative duties include backing up of duties of colleagues.
  • Perform any other duties assigned by supervisors to support the team.


  • Diploma / Degree in related discipline (Banking/Finance/ Business/ Accounting) with relevant insurance certifications preferred.
  • Minimum 1-3 years of relevant experience in the insurance industry or in an administrative capacity with an eye for details (meticulous) and good communication skills – proficient in oral and written skills.
  • Computer literacy with good working knowledge of MS Office (eg Excel, Word) applications.
  • Problem solving, interpersonal skills, customer service orientated.