Job Description

You will be responsible for providing administrative support of all front line patient service duties; registration, admission, billing & payment collection and liaisons for patient feedback/complaints. 

  • ​Perform patient registration meticulously with relevant admission documentations.
  • Provide financial counseling, collection of deposits from patients/next of kin upon admission.
  • Administer accurately daily charges incurred by patients and proactively follow up with next of kin/patients on any required deposit top ups. 
  • Perform patient visitation to ensure remarkable service has been rendered; to liaise with various departments, if any service recovery/investigation(s) is needed to be performed. 
  • Prepare bill, present and go through bill with next of kin/patient upon patient discharge and collect payment. 
  • Perform monthly procurement of stationery/pantry items.   
  • Handle any other ad-hoc assignments/projects as tasked.

Requirements

  • Pleasant disposition with excellent communication and written skills.
  • Experience in customer service is preferred.   
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